@misc{indiciaea048aae2c925,
  title = {Evaluating treatment process redesign by applying the EFQM Excellence Model.},
  author = {Udo Nabitz and Mark Schramade and Gerard Schippers},
  year = {2006},
  doi = {10.1093/intqhc/mzl033},
  url = {https://pubmed.ncbi.nlm.nih.gov/16936309/},
  note = {Source identifier: 16936309}
}