@misc{indiciae486b3fedad0c,
  title = {Quality collection: the phlebotomist's role in pre-analytical errors.},
  author = {Dennis J Ernst and Lisa O Ballance},
  year = {2006},
  url = {https://pubmed.ncbi.nlm.nih.gov/17024930/},
  note = {Source identifier: 17024930}
}