@misc{indiciaed689aa2951ac,
  title = {Conflict as a systems process: theory and management.},
  author = {M A Thurkettle and S L Jones},
  year = {1978},
  doi = {10.1097/00005110-197801000-00011},
  url = {https://pubmed.ncbi.nlm.nih.gov/245384/},
  note = {Source identifier: 245384}
}