TY  - RPRT
TI  - Using patient satisfaction data: an ongoing dialogue to solicit feedback.
AU  - M B Petersen
PY  - 1989
DO  - 10.1016/s0097-5990(16)30293-7
UR  - https://pubmed.ncbi.nlm.nih.gov/2502746/
ID  - 2502746
ER  -