@misc{indiciae22476f24baff,
  title = {Patient satisfaction: how is it being addressed?},
  author = {B L McNeese},
  doi = {10.1097/00004045-198805000-00004},
  url = {https://pubmed.ncbi.nlm.nih.gov/3366608/},
  note = {Source identifier: 3366608}
}