@misc{indiciaeed224e1df005,
  title = {Consumer response: a reflection on change.},
  author = {V DeBack and R Waite},
  year = {1988},
  doi = {10.1097/00006216-198801230-00010},
  url = {https://pubmed.ncbi.nlm.nih.gov/3374858/},
  note = {Source identifier: 3374858}
}