@misc{indiciae646e9d77d0f0,
  title = {What physicians should know about consumer satisfaction.},
  author = {P A Sommers},
  year = {1988},
  doi = {10.1097/00000441-198805000-00001},
  url = {https://pubmed.ncbi.nlm.nih.gov/3376985/},
  note = {Source identifier: 3376985}
}