@misc{indiciae0cb478d055d7, title = {Quality management: program design. An interdisciplinary approach.}, author = {P M Summers and N Nadermann and R M Turnis and P Lynn and R Rechlin and J Hentges and A Roche}, year = {1988}, url = {https://pubmed.ncbi.nlm.nih.gov/3419996/}, note = {Source identifier: 3419996} }