@misc{indiciaef75def007c83,
  title = {Performance management: an essential program for poison centers.},
  author = {B S Dean and M A Guzzardi and E P Krenzelok},
  year = {1987},
  url = {https://pubmed.ncbi.nlm.nih.gov/3576954/},
  note = {Source identifier: 3576954}
}