@misc{indiciae0975cfeb216f,
  title = {Using importance-performance analysis for evaluating university health services.},
  author = {D W Kennedy and S L Kennedy},
  year = {1987},
  doi = {10.1080/07448481.1987.9939649},
  url = {https://pubmed.ncbi.nlm.nih.gov/3624653/},
  note = {Source identifier: 3624653}
}