@misc{indiciae91de68e5c9b3,
  title = {Communicating an effective message.},
  author = {J L Holtz},
  year = {1987},
  doi = {10.1016/0163-8343(87)90070-3},
  url = {https://pubmed.ncbi.nlm.nih.gov/3678808/},
  note = {Source identifier: 3678808}
}