@misc{indiciaef88bb82a6761,
  title = {Communicating: coping with change.},
  author = {R S Reinhart},
  year = {1972},
  doi = {10.1016/s0001-2092(07)61914-0},
  url = {https://pubmed.ncbi.nlm.nih.gov/4480747/},
  note = {Source identifier: 4480747}
}