@misc{indiciaee4355667e139,
  title = {Improving downward communication.},
  author = {A C Bennett},
  year = {1968},
  doi = {10.1080/00185868.1968.9952195},
  url = {https://pubmed.ncbi.nlm.nih.gov/5743069/},
  note = {Source identifier: 5743069}
}