@misc{indiciae9c710192dd4e,
  title = {Broken NHS appointments: millions wasted?},
  author = {R Deitch},
  year = {1984},
  doi = {10.1016/s0140-6736(84)91924-x},
  url = {https://pubmed.ncbi.nlm.nih.gov/6145875/},
  note = {Source identifier: 6145875}
}