@misc{indiciaec6c4cc454770,
  title = {Increasing appointment keeping by reducing the call-appointment interval.},
  author = {J Benjamin-Bauman and M L Reiss and J S Bailey},
  year = {1984},
  doi = {10.1901/jaba.1984.17-295},
  url = {https://pubmed.ncbi.nlm.nih.gov/6511699/},
  note = {Source identifier: 6511699}
}