@misc{indiciaec8576c93ae87,
  title = {A client satisfaction survey as one element in evaluation.},
  author = {B Justice and G McBee},
  year = {1978},
  doi = {10.1007/bf00754505},
  url = {https://pubmed.ncbi.nlm.nih.gov/710072/},
  note = {Source identifier: 710072}
}