TY  - RPRT
TI  - Business process quality management: a step beyond continuous quality improvement.
AU  - T R Ardabell
AU  - M A Turjanica
AU  - M J Mastorovich
AU  - V Hirschman
PY  - 1995
UR  - https://pubmed.ncbi.nlm.nih.gov/7627232/
ID  - 7627232
ER  -