@misc{indiciaec38bf05938d5, title = {A consumer-centered information system: Washington State's experience.}, author = {D A Hanig and W Gilman}, year = {1995}, doi = {10.1002/yd.23319950208}, url = {https://pubmed.ncbi.nlm.nih.gov/7651305/}, note = {Source identifier: 7651305} }