@misc{indiciae39841abf83dc, title = {Using patient focus groups for new patient services.}, author = {J A Smith and D L Scammon and S L Beck}, year = {1995}, doi = {10.1016/s1070-3241(16)30124-9}, url = {https://pubmed.ncbi.nlm.nih.gov/7719397/}, note = {Source identifier: 7719397} }