@misc{indiciae49f1582e9dbb,
  title = {Developing a quality management strategy.},
  author = {S Crofts and L Whitfield and H Ball},
  doi = {10.12968/bjon.1994.3.16.821},
  url = {https://pubmed.ncbi.nlm.nih.gov/7950262/},
  note = {Source identifier: 7950262}
}