@misc{indiciaed76632b4d134,
  title = {Patient satisfaction: a valid concept?},
  author = {B Williams},
  year = {1994},
  doi = {10.1016/0277-9536(94)90247-x},
  url = {https://pubmed.ncbi.nlm.nih.gov/8184314/},
  note = {Source identifier: 8184314}
}