@misc{indiciaef01fdb1dd7d1,
  title = {Dissatisfied patients: improving general practitioners' initial reactions.},
  author = {F P Bareman and E M Nijenhuis and H J Dokter and W Trijsburg and J Out and F M Braams},
  year = {1993},
  doi = {10.1111/j.1365-2923.1993.tb00286.x},
  url = {https://pubmed.ncbi.nlm.nih.gov/8412882/},
  note = {Source identifier: 8412882}
}