@misc{indiciae52c0af00f7c4, title = {Using patient perceptions to improve quality care.}, author = {P Ludwig-Beymer and C J Ryan and N J Johnson and K A Hennessy and M C Gattuso and R Epsom and K T Czurylo}, year = {1993}, doi = {10.1097/00001786-199301000-00007}, url = {https://pubmed.ncbi.nlm.nih.gov/8428012/}, note = {Source identifier: 8428012} }