@misc{indiciaec9e925ee2662,
  title = {Assert yourself. Effective communication for nurses.},
  author = {R Goodall},
  year = {1993},
  doi = {10.1016/s0001-2092(07)69090-5},
  url = {https://pubmed.ncbi.nlm.nih.gov/8466202/},
  note = {Source identifier: 8466202}
}