TY  - RPRT
TI  - Assessing patient satisfaction. Part 1. The research process.
AU  - D J Pontin
AU  - C Webb
PY  - 1995
DO  - 10.1111/j.1365-2702.1995.tb00040.x
UR  - https://pubmed.ncbi.nlm.nih.gov/8535580/
ID  - 8535580
ER  -