@misc{indiciae00385d4cef40,
  title = {Problematic standards: improving organizational performance through the plan, design, and measure phases.},
  author = {M M Friedman},
  year = {1996},
  doi = {10.1097/00004045-199604000-00006},
  url = {https://pubmed.ncbi.nlm.nih.gov/8788681/},
  note = {Source identifier: 8788681}
}