@misc{indiciae912f7069d981,
  title = {Performance improvement with a hybrid FOCUS-PDCA methodology.},
  author = {J C Gerard and F L Arnold},
  year = {1996},
  doi = {10.1016/s1070-3241(16)30273-5},
  url = {https://pubmed.ncbi.nlm.nih.gov/8923166/},
  note = {Source identifier: 8923166}
}