@misc{indiciae79f9f90aff19,
  title = {Quality comes home.},
  author = {D M Berwick},
  year = {1996},
  doi = {10.7326/0003-4819-125-10-199611150-00009},
  url = {https://pubmed.ncbi.nlm.nih.gov/8928992/},
  note = {Source identifier: 8928992}
}