@misc{indiciaea3e11c6d735f,
  title = {"Is the customer always right"?},
  author = {A Rhomberg},
  year = {1996},
  doi = {10.1097/00001786-199610000-00014},
  url = {https://pubmed.ncbi.nlm.nih.gov/8936883/},
  note = {Source identifier: 8936883}
}