@misc{indiciaee7c2b5cfc18a,
  title = {Redesign for patient satisfaction.},
  author = {J Silberzweig and B Giguere},
  year = {1996},
  doi = {10.1097/00001786-199612000-00006},
  url = {https://pubmed.ncbi.nlm.nih.gov/8987315/},
  note = {Source identifier: 8987315}
}