@misc{indiciae7e43a2f30a25,
  title = {Quality costs.},
  author = {J Bailey},
  year = {1996},
  doi = {10.7748/ns.11.15.16.s45},
  url = {https://pubmed.ncbi.nlm.nih.gov/9000931/},
  note = {Source identifier: 9000931}
}