@misc{indiciaea20cf21bd832,
  title = {Consumer satisfaction with CMHC services.},
  author = {G Sullivan and K L Spritzer},
  year = {1997},
  doi = {10.1023/a:1022471300466},
  url = {https://pubmed.ncbi.nlm.nih.gov/9145254/},
  note = {Source identifier: 9145254}
}