@misc{indiciae616f191bea57,
  title = {Decision support for telephone advice.},
  author = {R Crouch and J Dale},
  year = {1997},
  doi = {10.1136/emj.14.3.201-c},
  url = {https://pubmed.ncbi.nlm.nih.gov/9194003/},
  note = {Source identifier: 9194003}
}