@misc{indiciae5c20b33ee0b2, title = {Building a framework for multiple improvement initiatives.}, author = {C F Kinney and R G Gift}, year = {1997}, doi = {10.1016/s1070-3241(16)30328-5}, url = {https://pubmed.ncbi.nlm.nih.gov/9330082/}, note = {Source identifier: 9330082} }