@misc{indiciaed3b55ea9f2ad,
  title = {Making effective referrals: a knowledge-management approach.},
  author = {J S Einbinder and D A Klein and C S Safran},
  year = {1997},
  url = {https://pubmed.ncbi.nlm.nih.gov/9357642/},
  note = {Source identifier: 9357642}
}