@misc{indiciae8f13e5aca7c2,
  title = {An interunit performance improvement program: can you get me to the OR on time?},
  author = {R H Smith and G M Thomas},
  year = {1997},
  doi = {10.1016/s1060-135x(97)90080-4},
  url = {https://pubmed.ncbi.nlm.nih.gov/9379080/},
  note = {Source identifier: 9379080}
}