@misc{indiciaeabb13eb6e7db, title = {Four steps to creating quality indicators across sites.}, author = {W Fields and K Berntsen and B Coutts and P Kirnon}, year = {1997}, doi = {10.1097/00001786-199712000-00006}, url = {https://pubmed.ncbi.nlm.nih.gov/9397635/}, note = {Source identifier: 9397635} }