@misc{indiciae4e11d520dc09,
  title = {A user-centred design approach for introducing computer-based process information systems.},
  author = {T Kontogiannis and D Embrey},
  year = {1997},
  doi = {10.1016/s0003-6870(96)00041-5},
  url = {https://pubmed.ncbi.nlm.nih.gov/9414346/},
  note = {Source identifier: 9414346}
}