@misc{indiciaeceded88fe52f,
  title = {An interdisciplinary approach to process performance improvement.},
  author = {N L Dianis and C Cummings},
  year = {1998},
  doi = {10.1097/00001786-199804000-00011},
  url = {https://pubmed.ncbi.nlm.nih.gov/9529798/},
  note = {Source identifier: 9529798}
}