@misc{indiciaef83ab24c9ded,
  title = {Consumer satisfaction.},
  author = {N M Reifel and H Rana and M Marcus},
  year = {1997},
  doi = {10.1177/08959374970110021101},
  url = {https://pubmed.ncbi.nlm.nih.gov/9549994/},
  note = {Source identifier: 9549994}
}