@misc{indiciae9a817b50e47c,
  title = {Complaints about nurses: the unlearnt lessons.},
  author = {J H Tingle},
  doi = {10.12968/bjon.1998.7.13.5644},
  url = {https://pubmed.ncbi.nlm.nih.gov/9732566/},
  note = {Source identifier: 9732566}
}