@misc{indiciae021414cab356,
  title = {Implementing change: influencing the process.},
  author = {I Callaghan},
  doi = {10.7748/ns1998.09.13.2.1.c2528},
  url = {https://pubmed.ncbi.nlm.nih.gov/9847757/},
  note = {Source identifier: 9847757}
}