@misc{indiciae245509fb38ba,
  title = {Patient, client or customer?},
  author = {B R Nair},
  doi = {10.5694/j.1326-5377.1998.tb123427.x},
  url = {https://pubmed.ncbi.nlm.nih.gov/9887902/},
  note = {Source identifier: 9887902}
}