@misc{indiciae4880b2fe8afe,
  title = {Does your staff take orders by phone?},
  author = {N Cirone},
  year = {1998},
  doi = {10.1097/00006247-199812000-00018},
  url = {https://pubmed.ncbi.nlm.nih.gov/9987371/},
  note = {Source identifier: 9987371}
}