Using high tech in employee selection.

Abstract

To combat the growing labor shortage of the 1990s, recruiters must find ways to become more selective in their hiring practices. Using computers to ask applicants pre-interview questions allows interviewers to focus on critical areas during the interview. Selecting the right candidate improves company productivity and retention, thereby reducing hiring needs. Furthermore, the computer can track thousands of applicant responses and thus form an accurate data base for companies to develop the "successful" employee. Applicants appreciate the attention interviewers give them, and interviewers have the necessary information they need to conduct a relevant interview. More informed hiring decisions are made, resulting in reduced turnover and increased productivity.