PubMed · 10111669
From QA to TQM.
Abstract
In the decade from 1950 to 1960, two quality-related processes--medical audit and total quality management--were being developed, one directly in the health care field and the other in the manufacturing sector. These processes remained isolated from each other until the mid-1980s. Each would have a separate but major effect on the health care industry.
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R D Tyler. From QA to TQM.. https://pubmed.ncbi.nlm.nih.gov/10111669/
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