Achieving the customer-oriented laboratory.

W O Umiker

PubMed · 10115905

Achieving the customer-oriented laboratory.

Abstract

How should a lab be run? By attending to the unique needs of various clients: patients, physicians, and other internal and external users of its services.

Explore related subjects

Consumer Behavior Laboratories, Hospital Organizational Culture Planning Techniques Program Evaluation Quality Assurance, Health Care United States Journal Article

Keep this discovery

Explore connections, maps & timelines

BibTeX RIS

W O Umiker. 1991. Achieving the customer-oriented laboratory.. https://pubmed.ncbi.nlm.nih.gov/10115905/

Cite the original work for its findings. Save a collection to share your selection of sources.

Achieving the customer-oriented laboratory.

Abstract

Explore related subjects

Keep this discovery

Related citations

Not making the grade. Quality information is too difficult to understand.

Trust.

Trying new solutions. Consumer-driven health plans aim to make patients frugal shoppers. Critics say the plans are steering Americans toward even higher costs.