The billing process: improving efficiency and effectiveness.

Abstract

Physician practices as well as hospital and other health care institutions must work diligently to maintain viability given the economic severity of today's health care arena. Operational reviews, system reviews, and periodic internal audits all contribute to helping a practice be as efficient and effective as possible. Practices must make a conscious and continual effort to work toward meeting their established objectives. Versatile and flexible computerized systems seem to be a frequently chosen alternative for practices of all sizes to maximize reimbursement and streamlining the operational aspects of the practice. If the decision is made to purchase a computer system, it will require a team of energetic, enthusiastic people committed throughout the scope of the project. System conversion and implementation may take from two weeks to six months depending on vendor, practice size, and specialty. Ample training, conversion, and installation assistance must be arranged with the vendor. Dedication, hard work, and long hours are crucial to ensure success. The system's return on investment can be realized, yielding financial controls and operational stability. The end result is to make the practice more efficient, giving the physician more time to concentrate on the optimal mission--patient care.