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PubMed · 10125082

Communication techniques for HMO physicians.

J G Carroll·R Engle
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Abstract

A program utilizing a council of health professionals found three areas of significant importance in physician/patient communication: inquiry, instruction and empathy. Attention to these three areas can improve patient adherence and decrease patient anxiety. The result can be more satisfied patients.

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CommunicationEmpathyHealth Maintenance OrganizationsHumansMedical StaffPatient Education as TopicPatient SatisfactionPhysician-Patient RelationsPlanning TechniquesJournal Article

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J G Carroll, R Engle. 1993. Communication techniques for HMO physicians.. https://pubmed.ncbi.nlm.nih.gov/10125082/

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