PubMed · 10131361
What's wrong with total quality management?
Abstract
There is nothing inherently wrong with TQM, says author C. Thomas Yarington, Jr., M.D. The problems come when management does not fully support the total integration of the practice into the quality improvement effort.
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C T Yarington. What's wrong with total quality management?. https://pubmed.ncbi.nlm.nih.gov/10131361/
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